Vendor Testimonial: Yvette Sutton – Seaforth

“Hugo and Luljeta are very personable, relationship-driven, trusting, and have good business ethics and principles. They have a good long-term approach, always wanting to maintain the relationship on both sides, for the vendor and buyer.”

When we purchased a new property, we decided to rent our family home at 3 Baranbali Avenue Seaforth which we had been living in. I saw a positive reference online a community chat group for Hugo and got him to come around, along with two other agents we were considering.

I really liked Hugo and Luljeta, I thought they were direct, nice to deal with, and I liked their philosophy and business approach. That’s why we decided to go with Etch Real Estate over your more traditional real estate agents. 

Hugo and Luljeta managed the property for us for about two years, and it was a great experience. From a general relationship side, they were very strong and personable. They’re hands-on, caring and reactive to issues or situations that pop up. We were really happy and felt extremely supported, to the point where if we ever needed any general property advice, we would always give them a call to get their opinion. Even if it was completely unrelated to the properties they were involved in.

Through conversations, Hugo and Luljeta knew that we were keen to sell and wanted a strong offer. We weren’t desperate to sell, but we wanted to take advantage of the strong market, and if we weren’t able to get a good price, we wouldn’t have sold.

It’s always stressful selling a property, so it was good to know that we had them on our side helping us through that process. Hugo and Luljeta put together the marketing campaign and organised the styling. They had good ideas about the calibre of the styling, relying on marketing and selling insights rather than just getting a stylist and checking a box. Throughout the entire process, we had a very close engagement with them.

Five days after activating the campaign and one open house, we sold for a street record, which we were extremely pleased with.

Hugo and Luljeta are very personable, relationship-driven, trusting, and have good business ethics and principles. They have a good long-term approach, always wanting to maintain the relationship on both sides, for the vendor and buyer. 

One of the benefits of being a small set-up means they’re more agile and can make quick, heartfelt personable decisions. It was great to work with them, and I enjoyed our partnership. We hope to continue that with any future property purchases or investments we may make.

Vendors: Yvette and Wade Sutton

Suburb: Seaforth

Sale Price: $3,700,000

Address: 3 Baranbali Avenue, Seaforth